Delivery Times

Please allow up to 3 weeks for delivery.

We cannot be held responsible for non-deliveries due to the provision of an incorrect address provided by the customer. 

Want to track an order you've already placed with us? Check out our Tracking Page here or at the footer of any page on our site. You will also be sent automatic tracking updates via Email / SMS. You can also subscribe to us for updates via the Messenger app. 

How deliveries work

1) Confirmation

Congratulations! You've placed your order with us and shortly, we will start preparing your order for you and have it dispatched.

2) Processing

This means your order is being picked and prepared, ready for dispatch! This should take 1-2 business days at most. Once dispatched, you'll also receive a tracking ID via your email, SMS and also the Messenger app if you're subscribed to updates.

3) Shipping

Your order is on its way! Please allow up to 3 weeks for delivery. To check delivery status you can refer to your order confirmation page or use the "Track your order" page on our storefront.  

4) Delivery

Your item has been delivered! We hope you enjoy your purchase but if you have any further questions, you can contact us for a response within 3 business days.

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